purchase

How does the template get delivered to me?

… Let’s shine a light on the answers.

And as for your questions…

After your purchase, you’ll have immediately access to your template's share key (along with access to your Copy Companion and your Tutorial Hub) on a confirmation page. You'll also be able to navigate back to this information anytime via your receipt.

Can I use the existing content (color palette, fonts, images, etc) in the templates?

design

Absolutely! Each template’s treasure trove of artistic elements is yours to use. The only exception is the branding for each character’s imaginary business—you may not use their logos or business names.

Are there limitations to how much I can customize the template?

No! The sky's the limit. Our templates are designed for boundless customization, allowing your vision to flourish without constraints.

What if I need new branding to go along with my template?

If your story calls for a fresh brand identity to complement your chosen template, we offer semi-custom branding options as an additional purchase. Or, for a journey uniquely yours, embark on a custom branding adventure with Clarisse.

What if my website isn’t currently on Showit?

tech specs

To bring your template to life, a new subscription to Showit is your first step. (You’ll receive your first month free with code SOULSPELL!) Then, you’ll follow simple instructions to create a new site and enter your share key (emailed to you from us) to install the template.

After your content is in and you’re ready to go live, the Showit team will handle your launch request for you! You’re in good hands.

If I already use Showit, how do I install and use this template?

After receiving your template’s share key from us via email, you’re ready to add all of your content into the new template and customize as much as you wish. When you’re ready to go live, you just type your domain in your new design’s Site Settings, and hit “Publish".

Can I use the template for multiple websites or projects?

usage & support

No—each purchase grants you the power to use it for a single website, crafting a unique digital spell each time. 

What are the licensing terms for this template?

The magic of this template is yours for personal or business use on a single site. While their power is potent, remember, they cannot be customized for resale—their enchantment is uniquely yours.

Is there customer support available if I need help with the template?

Email us at shop@soulspellstudio.com and we’ll be happy to give you some guidance!

Do you offer any tutorials or guides on how to use the templates?

Yes! Our video tutorials are your guiding light through learning to make the most out of your template. After you purchase, our video tutorial library will be delivered to you on a live, hidden page that you can return to as often as you like. Each tutorial is around 5 minutes or less, focused on a particular topic.

Additionally, Showit's abundant customer support is a wellspring of knowledge for your journey.

How does The Copy Companion work?

After you purchase your template, your purchase confirmation page includes a Google Drive link with your access to the Copy Companion Suite materials. With just three essential pieces - the Message Map, the Copy Companion, and Headline HQ - it’s your framework for writing a true-to-you website without all the overwhelm.

The best part is that The Copy Companion Suite is structured to correspond with your template, section-by-section, so you can easily draft your copy in Google Docs and then paste it into your new site.

What is the policy for refunds or exchanges on template purchases?

refunds

There are no refunds or exchanges on templates. Once you make a purchase, the template is yours to keep.

Do you offer add-on template customization?

ADDITIONAL SERVICES

Yes! Booking a template customization service is your golden ticket to launching a new site that’s perfectly tailored to you. After you purchase your preferred template, inquire here using the same email address—you’ll receive a $300 credit towards the service.

How does the semi-custom brand option work?

Each template is crafted with a font suite and color palette that you’re free to use, but if you also love the design of your character’s logo and wordmark, you can choose to add on semi-custom branding. We’ll transform the original designs with your own business’ info, and you’ll be free to use them both on and off your site. (Please note that semi-custom branding involves straightforward substitutions like your business name and year you were established, not full-on custom brand magic!). See the semi-custom brands here.

Do you offer additional copywriting support?

Yes! You can partner with Theresa on brand messaging and custom web copy, or done-with-you web copywriting. You can learn more about ways to work together and inquire about partnering up right here.